Xtell
Migration Guide

Tired of credit anxiety? Switch to flat-rate AI support.

Migrate from Chatbase to Xtell in 5 minutes. Unlimited messages, predictable pricing, and support that actually responds.

No credit card required · Migrate in under 5 minutes

Why teams leave Chatbase

Credit-based pricing sounds flexible until the bill arrives.

💰

Credit anxiety every month

Chatbase charges 20 credits per GPT-4 response. On the $40 Hobby plan you get 1,500 credits. That's only 75 AI answers before you're cut off or forced to upgrade.

📈

Hidden costs that compound

A site with 100 daily conversations needs 60,000 credits/month. Even Chatbase's $500 Pro plan only includes 40,000. You'd still run out.

⚠️

Poor support when you need it

Chatbase holds a 2.1/5 Trustpilot rating. Users report billing disputes, slow responses, and difficulty reaching anyone when credits vanish unexpectedly.

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Basic features locked behind upgrades

Custom branding, human handoff, and auto-retraining are paid add-ons on Chatbase. Xtell includes all three on standard plans, with no nickel-and-diming.

See how much you'll save

Enter your monthly message volume. We'll do the math.

How many chatbot conversations does your site handle per month?

10,000 messages/mo

Chatbase (Pro (not enough))

$500/mo

Still not enough credits

Xtell Pro (unlimited)

$29/mo

Unlimited messages included

You save $471/mo with Xtell (94% less with unlimited messages)

Migrate in 3 steps

No downtime, no data loss. Your visitors won't notice a thing.

1

Export your data

Download your training sources and conversation history from Chatbase. Takes under 2 minutes.

2

Import to Xtell

Paste your website URL or upload documents. Xtell crawls and trains on your content automatically.

3

Go live

Swap the widget embed code on your site. Your visitors won't notice, except your costs will drop immediately.

Feature-by-feature comparison

See exactly what you get, and what you stop paying for.

FeatureXtellChatbase
Pricing modelFlat rateCredit-based
Pro plan price$49/mo$500/mo
Messages includedUnlimited40,000 credits
Cost per GPT-4 response$020 credits (~$0.25)
Overage chargesNoneMust upgrade
Custom brandingAll paid plansPaid add-on
Human handoffAll plansLimited
Auto-retrainingAll plansStandard+ only
Trustpilot ratingNew (building)2.1 / 5
Free trial30 days, full access50 credits/mo
Customer story

“We were paying $500/mo on Chatbase and still rationing credits during peak hours. Switched to Xtell: same quality answers, unlimited volume, $49/mo. The migration took less time than reading this quote.”

SaaS founder · 15K monthly conversations

Start your free trial. Migrate in 5 minutes.

30-day free trial. No credit card. Unlimited messages from day one. Cancel anytime.