Your front desk can't answer every call. Your AI can.
Train an AI chatbot on your clinic's website in 60 seconds. Handle appointment questions, insurance inquiries, and patient FAQs around the clock.
No credit card required · HIPAA-aware design
Xtell Assistant
Typically replies instantly
Questions your staff answers dozens of times a day
Xtell handles the routine inquiries so your team can focus on patient care.
Appointment scheduling
Patients want to book, reschedule, or confirm appointments outside office hours. Xtell handles scheduling inquiries 24/7 and links to your booking system.
Insurance & billing questions
Do you accept my insurance? How much will this cost? Xtell answers from your published insurance and billing information instantly.
Pre-visit preparation
What should I bring? Do I need to fast? Xtell delivers preparation instructions for specific procedures and visit types.
After-hours triage guidance
Patients call after hours with non-emergency questions. Xtell provides your published guidance and directs urgent cases to emergency services.
Built for healthcare providers
Patient-friendly AI support with privacy-first design and predictable costs.
HIPAA-aware messaging
Xtell is designed with healthcare privacy in mind. It answers from your published content and never asks patients to share protected health information in chat.
Trained on your clinic content
Services, provider bios, accepted insurance, office hours, preparation instructions. Xtell learns your website and answers accurately.
24/7 patient support
Patients have questions at 10pm on a Sunday. Xtell provides immediate answers from your content, reducing after-hours call volume.
Human handoff for sensitive cases
Complex billing disputes or clinical questions get routed to your staff with full conversation context. Included on every plan.
Multi-location support
Different locations, different hours, different providers. Xtell handles location-specific questions from a single knowledge base.
Flat, predictable pricing
No per-message fees. Whether you have 50 or 5,000 patient interactions per month, the price stays the same.
“Our front desk was overwhelmed with phone calls about insurance and appointment prep. Xtell handles those questions on our website now and call volume dropped 40%.”
Your front desk is overwhelmed. Your AI doesn't have to be.
Answer appointment, insurance, and prep questions 24/7. 60-second setup on your clinic website. Flat pricing, unlimited patient interactions.