Your customers shop at 2am. Your support should too.
Train an AI chatbot on your store in 60 seconds. Handle order status, returns, and product questions 24/7. Unlimited messages, flat pricing.
No credit card required · Works with any e-commerce platform
Xtell Assistant
Typically replies instantly
The questions your support team answers every day
Xtell handles the repetitive questions so your team can focus on complex issues.
Order status questions
Where's my order? is the #1 support question for online stores. Xtell answers it instantly by pulling from your shipping data.
Return & refund requests
Walk customers through your return policy and initiate returns automatically. No more copy-pasting the same policy link.
Product recommendations
Xtell learns your catalog and helps shoppers find the right product. Think of it as a personal shopping assistant for every visitor.
Cart abandonment recovery
Proactively engage visitors who are about to leave. Answer last-minute questions about shipping, sizing, or availability.
Built for online stores
Everything you need to automate e-commerce support without per-message fees.
Trained on your store
Xtell crawls your product pages, FAQs, and shipping policies. It answers questions using your actual content, not generic responses.
24/7 availability
Your customers shop evenings and weekends. Xtell never sleeps, never takes a break, and handles unlimited conversations simultaneously.
Human handoff for complex issues
Billing disputes, damaged goods, custom orders. When AI isn't enough, Xtell routes to a human agent with full conversation context.
Unlimited messages
Black Friday traffic spike? No problem. Xtell handles every conversation at the same flat rate. No credits, no overage charges.
Works with any platform
Shopify, WooCommerce, BigCommerce, or custom. Xtell trains on your website content. No platform-specific setup required.
Analytics that matter
See what customers ask most, which products cause confusion, and where your content has gaps. Turn support data into product improvements.
“We were spending $500/mo on Chatbase and still running out of credits during peak hours. Xtell handles 3x the volume for a fraction of the cost.”
Every unanswered question is a lost sale
Train your AI shopping assistant on your store in 60 seconds. Handle Black Friday traffic at the same flat price. No credits, cancel anytime.